FAQ's

Delivery and Returns

How to return?

It's easy to return your order. Please go to our returns portal here and follow the steps.

You will need to have your order number and email address, we'll take care of the rest.

What are my delivery options?

We offer FREE Standard (3-5 working days) Delivery for all customers in the UK & Ireland.

We also offer Premium Delivery (1-2 working days) for all our customers for £6.95 / €7.95.

How long do I have to return?

We offer 28 day returns policy, from the date when you receive your order.

This applies to both refund and exchange orders.

Where is my order?

You will receive an email once we have dispatched your order, which will include a link to your tracking number for the carrier.

Orders

How to return?

It's easy to return your order. Please go to our returns portal here and follow the steps.

You will need to have your order number and email address, we'll take care of the rest.

What are my delivery options?

We offer FREE Standard (3-5 working days) Delivery for all customers in the UK & Ireland.

We also offer Premium Delivery (1-2 working days) for all our customers for £6.95 / €7.95.

How long do I have to return?

We offer 28 day returns policy, from the date when you receive your order.

This applies to both refund and exchange orders.

Where is my order?

You will receive an email once we have dispatched your order, which will include a link to your tracking number for the carrier.